Client Services

FAQs

General

What does CSO stand for?

CSO stands for Career Services Online.

Where can I find the support page?

You can find the support page at csoresearch.com/support. You may also reach the CSO support page by clicking the Help menu when logged into your site as an Administrator.

How can I contact support?

There are three ways to contact support. You can call us at 866-705-4201 ext. 1, you can log on to Live Chat, or you can email us at support@csoresearch.com. Also, on your admin homepage, you can click on the “Help” menu item to quickly access the support webpage!

Is there any way I can have live training?

Yes! We hold monthly webinars with new topics each month. If you can’t make it to a live showing? We also record these webinars for your viewing convenience. You can find more information on our Training Webinar page. If you’d like to request an on-site training, please contact our support team for further information or visit the On-Site Training page.

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