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August 2014 eNews

Your CSO “Back-to-School” Supply List!

Stock up on what you need to have a great year with CSO!

CSO's Back to School Supply List

Looking for quick answers, information, and tips about system usage for the new school year? Look no further! All the helpful resources listed below are accessible 24/7 via the Help menu of your CSO System. It’s quick and easy – try it out now, before the school year gets into full swing!

  • Log in to your CSO System as an Administrator.
  • Click Help in the top menu bar to access Client Services.
  • Click the CSO University option in the left navigation bar.
  • Select the option below that meets your needs.


Need fast answers to questions frequently asked around the office at this time of year? Find answers to questions such as, “How do I personalize my mass emails with merge fields?”, “How do I create a new administrator?”, “How can I make my announcements more interesting and eye-catching?” and many, many more! We’ve worked hard to provide easily accessible answers right at your fingertips – we encourage you to use them.

Training Webinars

Archived Training Webinars are a great way to get a refresher on back-to-school processes such as, Student Uploads (Aug 2012), Career Fair Management (Feb 2014) Interview Schedule Management and Common Reports (Sep 2013) and more! Watch alone, or plan a back-to-school staff meeting or lunch to brush up on office-wide usage.

Video Tutorials

Looking for a quick review of features such as Mass Email, Document Approval, and Career Events that you can complete before that first cup of coffee is gone? Video Tutorials provide comprehensive quick lessons for most features in your site! They’re available 24/7 so you can watch them any time that’s convenient for you – no need to schedule or plan in advance – just log in and watch what you need, when you need it.

CSO System Manuals

Looking for detailed, written system instructions for yourself or other staff members? Check out our System Manuals for all the information you need about the CSO System and its endless possibilities!

The Campus Career Coach

Check out a few of this summer’s “Ask a Coach” questions and responses!

How should I disclose my disability to an employer?

How can I determine if my job will qualify as an internship?

How can I get back to a career in my field of study?

What can I do with a University Studies degree?

What majors are there for those who enjoy traveling?

How can an international student find work in aerospace engineering?

Are my age and lack of experience holding me back?

Find more articles and resources on >

Client Spotlight: University of Alabama at Birmingham

Learn how UAB dramatically increased student views of CareerSpots videos!

When Career and Professional Development at the University of Alabama at Birmingham joined CSO in 2012, they immediately took advantage of the ability to integrate CareerSpots videos into their new branded CSO System – DragonTrail Jobs. Over the following months, UAB staff marketed the ease of accessing CareerSpots through DragonTrail Jobs during classroom and group presentations and, as the chart below reflects, it had a huge impact on the number of student views of CareerSpots videos! In a year to year comparison, UAB saw a 321% increase in views after CSO implementation and CareerSpots integration.

University of Alabama at Birmingham - CSO and CareerSpots chart

[+ click to enlarge]

Interested in providing access to CareerSpots videos through your CSO System? Email for information regarding licensing CareerSpots videos and providing access through your CSO System.


CSO is a proud partner of CareerSpots – the industry leader in online job search videos. To learn more about CareerSpots, visit

News & Events

Where will the CSO team be in 2014?

Members of the CSO team will be exhibiting and/or presenting at the following conferences. If you’re attending, stop by our booth and say hello!

Southern Association of Colleges and Employers (SoACE) 2014 Conference
New Orleans, LA | December 7-10

Mountain Pacific Association of Colleges and Employers (MPACE) 2014 Conference
San Francisco, CA | December 10-12

Meet the CSO Team

Summer Potluck!